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Service Technician
Functieomschrijving
Logo Heuvelman
Contact us
088 027 4900
Service Technician
Do you have a technical mindset and enjoy working on site? As a Service Technician, you make sure audiovisual systems keep performing at their best. From maintenance and troubleshooting to advising clients, you keep everything running smoothly.
What is required?
• An MBO level qualification or equivalent in a relevant field, such as electrical engineering, audiovisual technology or a similar discipline.
• A Certificate of Conduct (Verklaring Omtrent het Gedrag, VOG) is required and must be renewed every three years.
• Willingness to take responsibility for VGMI related tasks.
• Technical knowledge of audiovisual equipment and systems.
• Strong time management skills to keep projects on schedule.
• Good command of the Dutch language, both spoken and written.
• You are driven, professional, reliable, innovative and sociable.
Interested?
Do you have a question or are you interested?
Brenda van Os
HR Manager
Vacancy
As a Service Technician at Heuvelman, you are responsible for the maintenance, management and optimisation of audiovisual systems at our clients' locations. You carry out scheduled maintenance, identify potential issues and ensure that all equipment continues to operate smoothly.
During your visits, you inform clients about the status of their systems, advise them on potential improvements and answer any questions they may have. When a technical issue occurs, you are the person who quickly diagnoses and resolves the problem, minimising disruption for the client. In addition to working on location, you participate in our on call service and support your colleagues at the office with your technical expertise.
An important part of your role is documenting your findings and reporting on the work you have carried out. You accurately record all relevant information in our ERP system, ensuring that internal teams remain well informed. You identify recurring technical issues and suggest solutions to further improve our service. You also continue to develop your knowledge through training courses and certifications, keeping you up to date with the latest technologies and innovations in the audiovisual industry.
You will become part of a professional team within our Service department. Together with your colleagues, you work on high quality solutions and share your knowledge and experience to help each other grow. There is plenty of room for collaboration, feedback and personal development.
If you enjoy working at different locations, have a passion for technology and like the challenge of adapting to changing schedules and irregular working hours, this could be the job for you.
Do you recognize yourself in the above job vacancy? Then we would like to invite you to apply for this position via the form.
Practical example
A client calls to report that there is no sound coming from their audiovisual system. What do you do?
You get in the car and head straight to the client's location to investigate the issue. Together with the client, you discuss the situation and start identifying the cause. You check the system step by step and discover that a faulty HDMI cable is causing the problem. You replace it on site and the sound is restored.
You then create a service report documenting the work you have carried out. You briefly discuss the completed work with the client and ask them to sign the report.
You get in the car and head straight to the client's location to investigate the issue. Together with the client, you discuss the situation and start identifying the cause. You check the system step by step and discover that a faulty HDMI cable is causing the problem. You replace it on site and the sound is restored.
You then create a service report documenting the work you have carried out. You briefly discuss the completed work with the client and ask them to sign the report.
What will you do?
Working at Heuvelman
As an audiovisual company, Heuvelman has been a key player in the audiovisual industry for more than 50 years. The organisation provides both temporary (rental) and permanent (sales) complete audiovisual solutions to help its clients achieve their goals. Heuvelman delivers innovative and reliable solutions designed to take communication to the next level. In addition, the focus is on building long-term client relationships, supported by a high level of service and care that goes beyond simply supplying equipment.
Heuvelman's team consists of specialists who are brought together based on each client's specific needs and challenges, ensuring tailored solutions and expert craftsmanship in every project. The organisation distinguishes itself not only by managing the technical aspects, but also by providing active support and service throughout the entire process. This allows clients to rely on a fully managed audiovisual experience, from concept to execution.
Active throughout Europe (work is carried out from the Netherlands)
96 employees
10% / 90%
Average age is 42
Office: smart casual; field staff: company clothing
Remote working options (except for field staff)
Colleagues
team heuvelmanNo customer and no challenge is ever the same. That's exactly what makes it interesting: listening carefully, spotting opportunities, and working with our specialists to find a solution that truly fits.
In the field, you are given a lot of responsibility. You work independently, but you are never on your own. We support each other and work together to achieve the best possible result.
J maessen team heuvelmanYou start with a plan and a whole lot of separate components. In the end, you see everything come together on site as one complete solution. That moment never gets old, no matter how many times you experience it.
Application process
Introductory phone interview with HR
Interview with HR and the Team Leader
(If necessary) Second interview with the Team Leader and Manager
Offer
You got the job!
Interested in this position?
Interested
IJsselstein| €2.500 - €3.500 /month | 40 hours
IJsselstein| €350 /month| 40 hours
If you have any questions or would like more information, please call 088 - 0274 961 and ask for Brenda van Os (HR Manager), or email .
Heuvelman Sound & Vision
alle vacatures van dit bedrijfVacaturekenmerken
- Plaats
- Ijsselstein
- Werkgever
- Heuvelman Sound & Vision
- Gemeente
- IJSSELSTEIN
- Functiegroep
- Techniek
- Branche
- Verzekeringen / Assurantiën
- Provincie
- Utrecht
- Uren
- Fulltime
- Dienstverband
- Vast
- Opleidingsniveau
- MBO