hbo vacatures in Ilpendam

Customer Success Specialist

Fulltime · Amsterdam

About us

There's two different products that together form the Homerun platform:

The job

We're looking for a Junior Sales Executive to join our Commercial team and help us turn interest into customers.

You'll work with SMB and mid-market HR teams, sparking interest and uncovering opportunities from the first touchpoint. A big part of your role will be running targeted outbound outreach to our ideal customers - researching, prospecting, and generating a strong pipeline of qualified leads. As a key member of the Commercial team, you will play a pivotal role in fuelling the sales pipeline and booking high-quality discovery calls that set the team up for success.

You don't need to know everything on day one, but you're curious, motivated, and excited to learn how to connect with people, ask the right questions, and identify the right fit.

The details

What you'll be doing

• Working with the marketing team to create and update an ideal customer profile

• Run outbound prospecting through email, LinkedIn, phone and others to generate a pool of potential customers

• Qualify inbound leads and prioritise opportunities based on fit and timing together with the sales team

• Conduct discovery calls to uncover how teams hire, where they struggle, and what they're currently using and pass qualified leads to the sales team

• Update the sales team on opportunities, ensuring a smooth and informed handover

• Develop a strong understanding of our typical customer and adjust messaging to sharpen outreach over time

• Collaborate closely with Marketing and Customer Success to share insights on trends, objections, and common pain points

• Maintain accurate internal system data to ensure pipeline visibility and activity tracking

• Learning and growing from our existing international sales team

Nice to haves

• Experience in sales or customer-facing roles, or SaaS (roughly 1-2 years is great, but we care more about how you work than years)

• Experience with sales engagement and prospecting tools

• Familiarity with CRM or sales tools (Ideally Hubspot, Intercom, Amplemarket)

• Enjoy working in a startup/scale-up environment

Balanced

benefits

We believe that a balanced mind and body is what matters most. That's why, alongside a competitive salary and a great team, we're also offering a range of perks and benefits that allow you to take care of your mental and physical health, work-life balance and personal growth.

Gym allowance

Workation policy

Mental healthcare

Headspace account

L&D Budget

Pension contribution

Office snacks & drinks

About you

You're curious and open minded - you want to get to know the product, and the Homerun team. There are a lot of users and team members, all with their own story and you'd love to hear them all.

You're a helpful problem solver - you like to help others and you're good at thinking in solutions. You also don't shy away from a problem, but gladly tackle it with positivity and action.

You're hungry to hit targets - you care about booking qualified meetings, building pipeline, and improving your outreach every week.

You take ownership of your outreach and activity , always looking for ways to improve, but also know when to ask for help

You're a people person - who's not shy about doing video calls or in-person meetings.

You're a team player - you like to work with others and are comfortable working in a small team, but you also know how to work on your own.

You're positive and confident - you have a positive attitude, you like life the sunny side up, your glass is half full and you're not afraid to tell nay-sayers.

You're fluent in both English and Dutch (written & spoken) - we're an international team so we generally speak and write in English, but this role may require demos in Dutch.

You're motivated to improve - you like getting better at what you do

You're a strong communicator and very precise ✍ - you have excellent communication skills both written an verbal.

I don't know anything about Homerun, hiring, or recruitment. Can I still apply?

Yes, of course! We're looking for someone who'd like to learn more about all three subjects, and potentially even more.

Do you offer any perks and benefits?

Check out our career page for more about our culture and our perks.

When do I start?

We'd love to find someone as soon as possible, but we'll also be looking for the right person so there is some flexibility.