Frontoffice Manager vacatures bij Amstel Hotel

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Front Office Supervisor

Working at Amstel Hotel

THIS IS OUR HISTORY, BELONG TO OUR FUTURE

A home to belong. It has been this way for over 150 years. The first five star hotel of Amsterdam opened her doors in 1867. Designed by , it took exactly one year to build the hotel. From that moment forward onward she has always been known for her rich history of genuine hospitality and royal service. Our brilliant colleagues always being a part of that luxurious journey. Not only a home away from home for our guests but a home to belong for our colleagues.

Responsibilities

• Guiding the dynamic and loyal Front Office team
• Optimizing and implementing the guest experience from arrival to departure
• Motivating your team to offer changes in the service experience to our guest
• Dealing with questions, requests or guest complaints at an excellent level
• Making staff planning
• Training new employees

Requirements

• Teamplayer
• Knowledge or passion for luxury and hospitality
• Positive attitude and excellent communication skills
• Speaks and writes fluently Dutch and English and preferably another language
• Good at prioritizing
• Work experience in a 5-star hotel
• Enthusiastic
• leadership skills

What do we offer

WHY THE AMSTEL HOTEL?

Working at The Amstel Hotel in Amsterdam is accompanied by brilliant working conditions:

- A pleasant and collegial working environment in which own initiative is appreciated; - Competitive salary based on your experience and knowledge; - Travel expenses for a commuting distance of more than 5 km; - Personal budget for educations (ex. Social Hygiene, Wine trainings, etc.); - Personal development and growth opportunities; - Employee discount on the worldwide 6000 hotel rooms of InterContinental Hotel Group; - 50% discount on the F&B at 20 partner hotels in Amsterdam with the F&B Discount Card; - Personalized support that matches your ambitions so that you can make a great start, be involved, and grow.

Interested in being part of the exciting future of the Amstel Hotel? View our vacancies below and send your CV and motivation letter to or call us at .

WHY THE AMSTEL HOTEL?

Working at The Amstel Hotel in Amsterdam is accompanied by brilliant working conditions: